Shipping Policy
Effective date: 6 October 2026
Kilts Market prepares orders for dispatch as efficiently as possible. Shipping availability, delivery time and cost can vary according to destination, product availability and the shipping service selected at checkout.
Order Processing
Orders are reviewed and prepared for dispatch after payment has been successfully processed. Processing time may vary during busy periods, holidays or when products require additional preparation.
Delivery Address
Please check your delivery address, phone number and email address carefully before completing checkout. We are not responsible for delays caused by an incomplete or incorrect address supplied by the customer.
Delivery Times
Any delivery timeframe shown at checkout or communicated by our team is an estimate rather than a guaranteed delivery date. Carrier delays, customs processing, weather and other events outside our control can affect delivery.
International Orders
International shipments may be subject to customs duties, import taxes or other charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless stated otherwise at checkout.
Tracking
When tracking is available, it will be provided after dispatch. You can also visit our Order Tracking page or contact support with your order number.
Delivery Problems
If a parcel is delayed, appears lost, arrives damaged or contains an incorrect item, contact us with your order details so we can help investigate with the relevant delivery service.
Contact
For shipping questions, contact Kilts Market through our Contact Us page.